We’ll design your website according to the information you provide us when you first contact us. We may also call you or ask more questions by email — so please be as specific as possible. We want to provide you with a website that you completely love.
We will ask for a setup and design fee ($490) before beginning work on your website. After determining your needs and providing you with a proposal, we will ask for payment of the setup fee before completion of the site. We’ll send you an invoice by email.
An estimated time completion on your project is 3-4 weeks from the date your payment is received. 3-4 weeks is a rough estimation. Depending on the complexity of your individual request, the order may take a bit longer. We will give you an estimated completion time on your project at the time of your order.
Email consultation, for established client projects, is provided to you free of charge. Up to two hours total general website orientation and design consultation is included in the initial quote. Additional education and consultation is billed at our normal hourly rate ($40/hour).
After the initial setup of the website, we include one hour of website modifications per month. You might choose to use this to change images or colors for the seasons, to add products to your online store, etc. Please note that additional time for changes beyond the one-hour monthly limit will be billed at $40 per hour.
Use of Images and Files
Most of the images used in our site designs are obtained from stock photo/imagery websites that allow a royalty free license; or from stock photography/illustration sites where the original image is purchased with a limited license – the cost of which is included in your website setup fee. Any image fees beyond the initial setup will be billed to the client.
Use of any non-licensed imagery is the sole responsibility of the client. Clients who provide images to us for use in their project assume risk of liability for use of those images. When in doubt, contact the original artist of the image for permission before providing it for us to use in your design project.
In regards to custom graphic, template and logo work you’ve purchased through e9designs (this refers to non-stock art, royalty-free images from outside sources), the rights for all works, templates, photographs, graphics and images that are created for your project by e9designs remain the intellectual property of e9designs.
You may use those images and renderings on your personal website, blog or home computer as long as proper copyright is noted. You may not alter, transform, or build upon those images in any way. These items are not licensed for commercial use, profit or redistribution. Please contact us for information in regards to commercial licensing (ie: use for print advertising, t-shirts, merchandise, etc.).
You are welcome to use the theme you purchase and we create for you on your site only. When you purchase a site design from e9designs, it is licensed for use on one domain only. The licensing of your template does not cover use on other domains and it is not available for redistribution or resale in any way, shape, or form. If you decide you’d like to use the theme on another, or several other, domains, please let us know and we will provide a quote on the additional licensing.
e9designs reserves the right to use project details for promotional material, our portfolio and client testimonial, project case studies for education, training and promotional reasons.
- Payment is by credit card and will be billed monthly with first monthly payment 30 days after payment of one-time setup fee.
- Payments over 30 days late will result in deactivation of the website after a warning email.
- Monthly service can be cancelled anytime but no refunds will be given for past payments.
- Website will be deactivated upon cancellation.
There, that wasn’t so bad! Questions? Feel free to contact us.